Pitaka Moonrise MagEZ Grip

Free Shipping in the United States

Processing time: 1-3 business days

Delivery time: 5-9 business days

All orders include tracking information.

You will receive a tracking email once your order ships.

Delays

Shipping times may vary during holidays or high demand periods.

Incorrect address

Please ensure your shipping address is correct.

We are not responsible for orders shipped to incorrectly provided addresses.

We respect your privacy and protect your personal information.

Information we collect

• 
  Name
  
• 
  Shipping address
  
• 
  Email address
  
• 
  Payment details (processed securely via payment providers)
  

We use this information to:

• 
  Process orders
  
• 
  Provide customer support
  
• 
  Improve our services
  

We never sell or rent your personal information.

Third-party services

Payments are securely handled by trusted payment providers.

We do not store credit card details.

Cookies

Our website uses cookies to improve your browsing experience and analyze traffic.

By using our website, you consent to this policy.

We want you to love your purchase. If you’re not satisfied, you may request a return within 30 days of delivery.

Eligibility for return:

• 
  Item must be unused and in original condition
  
• 
  Item must be in original packaging
  
• 
  Proof of purchase required
  

Non-returnable items:

• 
  Used or damaged items caused by the customer
  
• 
  Items returned after 30 days
  

Refunds

Once your return is received and inspected, we will notify you.

Approved refunds are issued to your original payment method within 5–10 business days.

Return shipping

Customer is responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or wrong item

If your order arrived damaged, contact us within 48 hours at: